Routiq AI
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Use Cases

Three applications.
One operating system.

Routiq AI scales from a single residential building to a portfolio-wide dispatch layer — the same engine, three ways to deploy it.

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Tier 1 · Portfolio-Wide Dispatch
Tier 2 · Commercial & Retail
Tier 3 · Residential PM
Application 01

Residential Property Management

  • AI answers all inbound calls instantly, with industry-leading Cantonese support
  • Captures full details and auto-generates a structured ticket
  • Notifies the duty engineer in real time
  • Auto-calls the resident upon resolution
Application 02

Commercial & Retail Operations

  • AI handles all inbound calls 24/7, triaged by urgency
  • Critical issues routed immediately to the facilities team
  • Complete job documentation from the first call
  • Zero missed SLAs. Fewer repeat visits.
Application 03

Portfolio-Wide Dispatch

  • Every call, ticket, and resolution captured under one system
  • Consistent standards across all properties and all brands
  • Real-time dashboard visibility for management
  • No more chasing updates across teams
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