Solutions
From maintenance and complaints to dispatch and service records — Routiq AI captures, classifies and routes every incoming call so nothing slips through.
What Routiq AI handles
Nine workflows. One control layer.
Enquiries & General Support
Tenant, resident, visitor and service-status enquiries answered 24/7 in Cantonese, Mandarin and English, and logged for follow-up.
Learn moreMaintenance & Service Requests
Repair, cleaning, engineering, housekeeping and warranty service requests captured, structured and dispatched from the call.
Learn moreComplaints Management
Noise, cleanliness, neighbour, service and staff-conduct complaints logged, tagged and escalated with a defensible record.
Learn moreIncident & Emergency Reporting
Fire, flood, lift entrapment, security failures and injury calls detected, escalated and dispatched with timestamped logs.
Learn morePut these workflows to work
Try a call now with Routiq AI, or book a 30-minute demo to see it in action.