Solutions
From maintenance and complaints to dispatch and service records — Routiq AI captures, classifies and routes every incoming call so nothing slips through.
What Routiq AI handles
Nine workflows. One control layer.
Enquiries & General Support
Tenant, resident, visitor and service-status enquiries answered 24/7 in Cantonese, Mandarin and English, and logged for follow-up.
Learn moreMaintenance & Service Requests
Repair, cleaning, engineering, housekeeping and warranty service requests captured, structured and dispatched from the call.
Learn moreComplaints Management
Noise, cleanliness, neighbour, service and staff-conduct complaints logged, tagged and escalated with a defensible record.
Learn moreIncident & Emergency Reporting
Fire, flood, lift entrapment, security failures and injury calls detected, escalated and dispatched with timestamped logs.
Learn morePut these workflows to work
Try it now to talk directly to Routiq AI, or book a demo and we'll walk you through it live.