Industries
Routiq AI is built for facilities and maintenance operations teams that need to turn every incoming call into a trackable action — from maintenance requests and complaints to dispatch, follow-up, and service records.
Built for the full range of property operations
From commercial towers to campuses and hotels — one platform, every call routed.
Facility & Engineering Services
Facility management, building services, M&E and maintenance service providers.
Facility Management Companies
Outsourced FM providers running one hotline across many client sites — with SLA monitoring, dispatch and per-client reporting.
Explore this industryE&M & Maintenance Contractors
Electrical, mechanical and specialist maintenance contractors — where every callout has to be captured, dispatched and evidenced.
Explore this industryMaintenance Service Providers
Independent maintenance contractors handling reactive callouts, planned works and multi-client SLAs across sites.
Explore this industryEquipment Service Companies
Lift, HVAC, fire, security and equipment manufacturer after-sales teams.
Lift & Escalator Companies
Lift maintenance and modernisation firms — where entrapment calls and breakdown hotlines demand instant, auditable response.
Explore this industryHVAC & Chiller Companies
HVAC and chiller specialists managing planned maintenance, cooling-loss emergencies and multi-site service contracts.
Explore this industryFire & Security System Companies
Fire and security integrators — where every panel alarm, false-alarm callout and inspection window has legal weight.
Explore this industryEquipment Manufacturers
OEM after-sales and service teams supporting installed base — from warranty triage to spare-part logistics.
Explore this industryProperty & Real Estate
Property managers, residential estates, malls, offices and mixed-use developments.
Property Management Companies
Multi-portfolio property managers running hotlines, complaints and contractor coordination across dozens of sites.
Explore this industryShopping Mall Operations
Mall operators handling tenant requests, public-area issues and emergency cases across high-traffic environments.
Explore this industryMixed-use Developments
Developments that combine residential, office, retail and hotel zones — where each call needs to reach the correct operating team, not the wrong one.
Explore this industryIndustrial, Logistics & Infrastructure
Warehouses, data centres, transport operators, factories and industrial facilities.
Warehouses & Logistics Centres
3PL and logistics operators handling driver dispatch, dock coordination, facilities faults and after-hours security calls.
Explore this industryData Centres
Colo and hyperscale data centres handling remote-hands, incident escalations, cooling faults and 24/7 tenant support.
Explore this industryTransport Operators & Stations
Rail, bus, terminal and station operators handling passenger enquiries, facility faults and incident reporting across a network.
Explore this industryIndustrial Building Management
Industrial buildings, logistics centres and workshops — where downtime on utilities and access impacts every tenant's operations.
Explore this industryHealthcare, Education & Government
Hospitals, universities, schools and government facilities.
Healthcare Facilities
Hospitals, clinics and elderly-care facilities — where facilities response speed can affect patient safety and infection control.
Explore this industryCampus Facilities
Universities, schools and institutional campuses — coordinating facilities requests across many buildings, faculties and residence halls.
Explore this industrySchools
Primary, secondary and international schools handling parent enquiries, facility requests and after-hours safety calls.
Explore this industryGovernment Facilities
Government buildings, public-service centres and civic facilities handling citizen enquiries and facilities intake with strict privacy standards.
Explore this industryHospitality & Multi-Site Businesses
Hotels, serviced apartments, retail chains, bank branches and members' clubs.
Hotel Building Operations
Hotel engineering, facilities and guest-services back-of-house — where a delayed response becomes a bad review by morning.
Explore this industryRetail Chains
Multi-outlet retail operators handling facility faults, customer enquiries and store-manager escalations across the network.
Explore this industryBank Branches
Retail banks handling branch enquiries, appointment intake, facility faults and after-hours ATM incidents across the network.
Explore this industryClubs & Venues
Members' clubs, event venues and hospitality operators handling reservations, member requests and facility issues.
Explore this industryDoes your operation fit?
Talk to us about your portfolio — we'll show you exactly how Routiq AI handles your call flow end to end.